Reference Letters
Reference Letter 1:
When I decided to buy oil paintings from China in 2001, I was very apprehensive. I saw many companies on the internet, but could not distinguish them. I decided to place a small order ($500) with one company. They required payment in full in advance via bank transfer. I figured it was risky, but if I was swindled, I would only be out $500. After 2 months, I received the paintings. They were OK, but not the "museum quality" paintings that I was promised. I searched for a better supplier, and found Europic Art & Frame. I placed an order for Van Gogh's with Jack Lee and felt more confident that the quality we would receive would be up to expectations. When I received the paintings, I was impressed. The cost was higher for High Quality (HQ) paintings than the other supplier, but the quality was much better....and I was interested in high quality art. I then tried a third supplier in China, who advertised lower prices, but he barely spoke English. Unfortunately, I was disappointed in the paintings I received. I then realized that Europic's Medium Quality (MQ) artwork was comparable in quality and price to other supplier's HQ paintings. I went back to Europic as I felt very confident in their abilities. I asked Jack how we could improve the quality more, and he began working with me on a very detailed basis. I sent him several books and posters (about 100 or so at present) that his artists could use to get the fine detail I desired. As a result, the quality of the work produced increased to the point where I was certain I had the best artwork in the marketplace, artwork that I was proud to sell. In 2004, I traveled to Xiamen and spent 2 weeks with Jack. He was a great host and showed me many of the attractions of the resort city of Xiamen. We also discussed my artwork in detail and how we could further improve the quality, to create truly unique paintings that were without comparison. We call these pieces Very High Quality (VHQ) and the price reflects that...but it is worth every penny. My customers demand quality and Europic has always been there to support me in every way necessary. I not only consider Jack Lee one of my best friends, he is one of the most honest people I have ever known. David
V. from CA, USA
Reference Letter 2:
Our company have been working with Europic-art for more than 5 years now. I must say that I am very happy and satisfied with the quality of all art works and the service! Xiamen has thousands oil paintiner wholesalers, and I believe Europic-art is one of the best suppliers in the region or even the whole China!"
Jay K. from Sweden
Reference Letter 3:
Dear Jack,
They arrived today, what can I say...... FANTASTIC! We are very pleased with them, really superb.
I would like to thank you for such a great service and such a good quality of product. Not only that, but your emails keeping me updated throughout the entire process were a truely professional touch too and really appreciated.
Please pass our thanks on to your staff that produced the paintings too, they did a really amazing job and its important to me that they know this.
If you would like to use this email as a testimonial for other clients please feel free to do so as i know our request was different than the norm and you were exemplary.
Again thanks for a job well done.
I hope you all enjoy your holiday over the Olympic period, have fun, enjoy yourselves, good luck and thanks again.
Best wishes
Gary J. from UK
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Good Morning Jack,
Hope you enjoyed your weekend!
I just received the oil painting this morning and it is absolutely beautiful!!!Great job, please thank the artist for me!! I am excited to see how our
client likes it.
Thank you very much!
Best Wishes,
Sheri B. (July 23, 2010)
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Jack Just to let you know that we received the 2 paintings and like always look
beautiful, Sorry I didn't let you know upon received but I was traveling when
they arrived.
Regards
P. Sanchez (July 21, 2010)
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JACK RECEIVED PAINTING GOOD JOB THANKS. WILL DO THIS AGAIN FOR SURE.
KEEP ME INFORMED OF ANY SPECIALS YOU HAVE
CHARLIE
(July 18, 2010)
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Hi there Jack,
I just wanted to let you know that I received the shipment last night when I got in from work. I can't thank you enough as they are all absolutely wonderful & superbly painted; you obviously employ some very talented artists & I will definately be buying more from you in the near future.
All of the paintings were very well wrapped & packaged plus the prompt delivery & service was fantastic!
Take Care & speak to you soon..
Best Wishes
Jasmine R. (July 15, 2010)
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Hello jack –
Just wanted to let you know that i did received the painting = very nice
My daughter loves it very much !!
Thank you
T. Hai ( July 14, 2010)
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Dear Jack
Received my order last wweek- PERFECT --good -amazing -ARTWORK Love you for good business and promises
A. Grobler ( July 11, 2010)
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Hi Jack,
Just to let you now that the two paintings arrived this morning. I wasn't expecting them so soon! They are truly fantastic.
Thank you so much for your help and professionalism.
Looking forward to ordering more from you in the future.
Carl :-)
( July 7, 2010)
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Thanks again Jack Lee for the painting I received today. Of the many of I have had painted and I've been impressed with them all, this one is fantastic. Thank you to the very talanted artist, and no doubt I'll be in touch again soon.
R. Gardiner
Melbourne.
(July 5, 2010)
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Dear Jack,
I just wanted to let you know that the painting you did for me of my three sons and husband was INCREDIBLE! Sorry it took so long to let you know that we rcvd. it, but the family was here for National Day holidays and everyone just loved the picture. Thank you again for a great job!
Michelle H. (July 3, 2010)
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Jack Lee,
We received the 4 paintings in this order and love them. They are being mounted and framed now. Thank you so much. The quality of the paintings are wonderful. We will definitely recommend you to our friends.
Best Regards,
B. Carpenter ( June 30, 2010)
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Hi Jack,
I received the paintings today. You and your art team did unbelievably good job. They are better than the original. I am absolutely amazed and overjoyed. I will recommend you highly and order from you again. I now have a whole new meaning for the phrase, "made in China."
Thank you again,
P. Savant (June 27, 2010)
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Dear Jack,
I just wanted to let you know that the painting you did for me of my three sons and husband was INCREDIBLE! Sorry it took so long to let you know that we rcvd. it, but everyone just loved the picture. Thank you again for a great job!
Michelle H. (June 23, 2010)
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Hi jack Lee,
Just wanted to let you know that the oil paintings I ordered from you arrived today in good condition. I am having them framed, and am looking forward to displaying them in my home. Thank you for your prompt service.
Stanley P. ( June 18, 2010)
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Dear Mr Lee, I have received my painting in good order. Very impressed with it's quality. Nice doing business with you.
Yours truly
H. Hampson ( June 19, 2010)
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Dear Jack,
I have received the oil paintings and I am delighted with the quality of it. I have no hesitation in recommending you to my family and friends and hope to do business with you again soon.
Regards
P. Callaghan ( June 16, 2010)
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Dear Jack - The painting was just delivered by UPS. I couldn't believe how quickly it arrived! We love the painting and will be in contact with you soon to order another portrait. Thanks so much. Patricia R.(June 14, 2010)
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Hi Jack,
Order received, thank you. The paintings look good! Will recommend you to my friends.
Ian L.(June 12, 2010)
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Thank you Mr. Lee......I received my paintings yesterday. They are all very nice. I will probably be placing another order within the next two weeks. Thank you again Robert T.
Robert T.(June 9, 2010)
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Hello Jack, I just wanted to let you know that the paintings arrived today. They all look fine and I am very happy with them. I will be in contact with you again in the future.
Thanking You
Barry W.(June 5, 2010)
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Dear Jack,
The oil paintings were delivered this afternoon, and once again a great big "thank you" to you and your team for doing such an excellent job - they really are wonderful.
Will be back soon for my next order.
Best Regards,
Marilyn B.(June 3, 2010)
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Jack,
The paintings arrived today. They look marvelous. We'll be back soon with more orders. Any special discounts for returning customers???
Thanks a million and thanks to the very talented artists.
Steve T.(June 1, 2010)
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Hello Jack, I just wanted to let you know that the paintings arrived today. They all look fine and I am very happy with them. I will be in contact with you again in the future.
Thanking You
Barry W.( May 29, 2010)
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Dear Jack Lee,
my oil paintings arrived just today.
I am verry happy with them, they are great! Good work, expressive colours, perfect!
Thank you very much. I will recommend you and will order again...
Best regards
Christine A. (May 26, 2010)
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Dear Jack
everything arrived as ordered. The paintings are very nicely done.
I'll recommend your website to others.
Best
Johannes P. (May 20, 2010)
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Dear Jack Lee.
I have got my paintings to day. I am very pleased with them. Looking forward to put them into frames. Best Regards Susanne.
(May 17, 2010)
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Jack: The paintngs have arrived and they are wonderful. May thanks to you and your team of artists for the fine work. I'll be ordering again soon.
Best,
John J.(May 15, 2010)
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Hi Jack
I have just received my painting... it is Fabulous!!! thank you so much the quality is amazing!
Thanks again and i will definitely recommend you to my friends and i will certainly be purchasing some more ;-)
Kind regards
Lorna F.(May 11, 2010)
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i received the oil painting today. thank you so much. the painting is better than my wildest dreams. the painter deserves a raise and so do you.
ramirez l.( May 10, 2010)
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Dear Mr Lee
I have received my oil paintings yesterday – they are beautiful! Thank you so much – I might shortly make another order.
Kind regards
Joanna A.(May 6, 2010)
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Dear Jack lee,
I KINDLY RECEIVED YOUR PORTRAIT YESTERDAY AND THANK YOU KINDLY. IT IS MARVELLOUS, AND I LOOK FORWARD TO SHOWING IT TO FRIENDS AND GETTING THEM TO HAVE ONE DONE SOON.
again, amany thanks,
Kind regards,
John L. ( May 4, 2010)
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Dear Jack,
I received the paintings right in time and in good condition. My client is very pleased with the paintings and the fast shipping. Thank you so much for this quick response, handling and shipping.
Best regards
Olav S.(May 2, 2010)
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Good evening, I received the pictures on time required, are very nice, quite similar to the originals, the artists have done a great job, congratulations.
Thanks for everything-greetings,
Rosanna C. (April 30, 2010)
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Dear Jack,
THANKS a lot I have received the paintings. They are wonderful, you and your team did a very great job !! Congratulations !!!
I wish a lovely day
Best regards
Natacha M.(April 27, 2010)
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Dear Mr. Lee:
Your delivery has safely arrived yesterday. Thank you for the service and the good quality of your work.
Mit freundlichen Grüssen, best regards,
Eckhard S.(April 25, 2010)
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Jack,
The paintings arrived safely. Great job. The "Lamentation on the Death of the First Born" and the Academic Study are superb. Best wishes,
Patrick K.(April 23, 2010)
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Jack: The paintngs have arrived and they are wonderful. May thanks to you and your team of artists for the fine work. I'll be ordering again soon.
Best,
John J.(April 20, 2010)
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Dear Jack. The painting arrived finally.As usual it is a master piece. Please be kind enough to congratulate your artists for the outstanding job they did. Sincerely yours. Bill H.(April 14, 2010)
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Hi Lee, Thank you for your email re DHL. I contacted them this morning and collected the painting. It really is beautiful. I am delighted with it.
Thank you again for this great srervice!
Sincerely
Ooangh M. (April 11, 2010)
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Dear Sir.
I recived my painting today, and like the 2 other paintings I bought from your company, I`m still in chock over the fantastic qualite you and your staff provied for the low price.
I´ll thank you and your staff and I´ll give your buissnes card to all my friends and recommend you to all I´ll meet -
Best Regards
Bjarne B. N. (April 9, 2010)
Denmark
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Dear Mr Lee
I am glad to inform you that I have received the painting ordered.
I am greatly satisfied with the painting, and will recommend you to all my friends.
I will definitely order from you again.
Regards
Joseph A.(April 8, 2010)
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Hello Mr. Lee
I have just received my painting order. Thank you for finishing in record time! I am very pleased with the results.
I will have another order for you in about two weeks.
Sincerely,
Robert T.(April 6, 2010)
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Hello Mr. Lee,
I have received my order and am very pleased with the paintings. I will return to your website and will look forward to doing business with you again.
Thank you very much,
Traverse B.(April 5, 2010)
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Hi Jack,
Received shipment. They are great. All three are excellent. Please express our thanks to your artists for their expertise.
I want to also extend my appreciation to you all your help. Thank you.
Best regards,
Gene L.(April 3, 2010)
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DearJack
This is one of your paintings that arrived today.
The client is delighted with the painting, thank you and please pass on our thanks to the artist.
Many thanks
Rosaleen C.(April 1, 2010)
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Hi Jack,
we have received the painting.
Thank you, we are very pleased with the quality.
Regards,
Mark.M(March 27, 2010)
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Hi Jack
I received the paintings, Thank you, I am happy with the quality. Particularly the Red Maple by Young.
Thanks for your work. Martin B.(IA, USA)
(March 22, 2010)
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Dear Mr. Lee,
Thank you very much. I am very pleased. I received the two paintings. They are much better then I expected.
Dieter W.
Berlin, Germany
(March 22, 2010)
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Dear Mr. Jack Lee,
I’m very please with both the speed in my order was process as well as the quality of the paintings. I will most defiantly be placing new orders in the near future.
Best regards,
Joshua T.(March 17, 2010)
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Hello Mr. Lee,
I have received my order and am very pleased with the oil paintings. I will return to your website and will look forward to doing business with you again.
Thank you very much,
Traverse B.(March 14, 2010)
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Hello Jack, received the oil paintings yesterday. They all look great. THanks as always and I look forward to my next order.
Mark V. (March 10, 2010)
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Hello Jack:
I received my oil paintings today and am very pleased. It is exactly what I wanted.
I will definitely be doing more business and have already referred someone else to you.
Thanks for all of your assistance and great customer service.
Cheryl M.(March 3, 2010)
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Dear Mr Lee,
we have now received the oil paintings & they are very nice.
Thank You
K. Madani (Feb 28, 2010)
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Jack,
Just wanted to let you know that I got the painting and I love it. Thank you. I may have a couple more next week! Thanks!
Jim R. (February 19, 2010)
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Hello Mr Lee,
we confirm the paintings' arrival, everything is fine, the work is excellent!
One more thing please, I need a real invoice sent by e-mail if possible.
Thank you so much,
BERTRAND G. R (February 18, 2010)
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Dear Jack,
I received the paintings today. DHL already came by two times last week, but I was not there then. They are in good state. Thanks again. I will make the next order of my paintings shortly.
All the best,
Niko P.(Feb 17, 2010）
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Dear Mr. Lee:
The paintings arrived today. They are great. I am glad that I ordered all of them. They are all my favorites! Thank you. It was a pleasure doing business with you.
Sincerely,
Dr. Ann F.(Feb 12, 2009)
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Hi Jack,
Paintings received today. Many thanks indeed - both paintings and delivery service excellent. If anyone wants a reference on your service get them to contact me and I would be pleased to give one.
Best regards
Dave F.
(February 1, 2010)
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Dear Jack. I just got back to Mazatlan,and got your painting.As usual it is first class, You did a wonderful job. I am looking forward to get the new one that you just finished. I am sure we will also be satisfied with it.Thank you. Sincerely yours. Bill H.
(January 27, 2010)
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Dear Jack Lee
Many thanks, the painting arrived safely 1 hour ago! - Very good service.The painting was purchased as an anniversary present for our Daughter and son in law.
Once again my thanks for a prompt and excellent service.
Kind regards.
Reg H.
(January 18, 2010)
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Dear Jack
I returned home from holidays today to find my order at my door.
They are so lovely, Thankyou I love all of them dearly
Shall contact you very soon
Kind regards Donna B.
(January 4, 2010)
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Hello !
I received the paintings yesterday morning. Everthing is perfect. It
was great to deal with you. Thank you so much for the quick shipping.
May I dare to wish to everyone the best for the coming new year ...
Marianne B.
(Dec 31, 2009)
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Jack,
I received the order a while back, but we decided to wait to open until our Christmas gift exchange.
The pieces are so lovely. The largest piece I think is my favorite. although they are all nice.
Thank you so much. I will likely be ordering again soon for an office building job.
Thanks,
Charlotte Welch
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Jack,
I received them yesterday, they are perfect, thanks a lot to you and the artist. for sure that we will do business again together.
Thanks a again and happy new year.
Regards
Reza
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Dear Jack,
Last week I received the artwork, looking very nice!
Thanks for your great work and smooth delivery, I'm very pleased with it.
Kind regards,
Robbert M.
(December 27, 2009)
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Hi, Jack, I received the painting yesterday. It looks so great! My brother will love it! Thanks very much, and I will certainly keep you in mind for the future.
Thanks,
Ashley H.
(December 23, 2009)
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Thank you very much Jack...I received the painting .Sorry for the delay in replying.I am very happy with the prompt delivery and the quality of the work.We will do business again for sure.Keep up the good work.Thank you again.
jiha t.
(December 22, 2009)
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Hi Jack
The paintings arrived this morning and they're all great. Once again many thanks for your help in making sure they got here for xmas.
Best wishes
Melissa D.S.
(December 16, 2009)
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Hi Jack,
I received the paintings today and they are ABSOLUTELY WONDERFUL. Thank you so much. Sorry I was a little impatient in their arrival, I was worried I would not get them in time for Christmas. But they arrive safely today. Thanks again.
I will put in another order shortly.
James T.
(December 16,2009)
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Dear Mr. Lee,
I received my order 091123-000252 (3 paintings) on Dec 14 and I am very happy with them. It was a pleasure doing business with you and the Europic Art Team.
Thank you.
Nancy Z.
(December 15, 2009)
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Dear jack
my customers were ecstatic when they saw the painting yesterday.tell your artist they did a great job and thank them.i look forward to doing big business with you in the new year.
best regards
myles t.
(December 12, 2009)
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Dear Jack,
Just to let you know I received my paintings this afternoon and am spending a wonderful time admiring them all. Your artists have done an excellent job, so please pass on my thanks and regards to them.
My sons are thrilled with their cats and dogs in costume which are for their rooms and my eldest son loves his Mona Lisa collection!
I will be placing another order in the new year and hope to be opening a small shop in the future, so will keep you posted!
Many Thanks again,
Sarah B.
(December 8, 2009)
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Dear Jack
Paintings received- they are excellent. I am delighted with the quality and with the whole service. You run an exceptional enterprise and I look forward to doing business with you again soon.
Xie xie
Paddy H.
(December 5, 2009)
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Dear Jack,
The paintings arrived today. The only thing I can say is AMAZING!!!! What beautiful work. please thank the artists for me and thank you as well. I will be placing another order soon.
thanks again for the wonderful work.
Zena N.
(December 2,2009)
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Jack, I received my painting in good order this morning. As usual you have delivered a good result at an incredibly fair price. You will hear from me again. John B.
(December 1, 2009)
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Dear Jack Lee,
I received the 4 paintings you shipped. Condition and quality excellent. I took them to be framed.
Thank for for your fine service and my compliments to your staff,
Best wishes,
Lucien van W.
The Netherlands
(November 30, 2009)
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Dear Jack,
I hereby confirm receipt of the painting.
We love it! Send our appreciation to the painter.
For your information: we found europic-art.com via Google Ads
Regards,
Emiel N.
(November 26, 2009)
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Dear Jack Lee.... everything is OK..... the 2 paintings are here.... thank you for the good job.... next time remind to sign the paint with ''Modigliani'' as they are in the original paintings... :-) in a very short time I will do another order.... Bye bye and many thanks....
daniele d
(November 25, 2009)
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Hi Jack,
Pictures arrived OK.They are quite well done.Will be in contact regarding
others. I may try a more traditional style next.
Thanks
George
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Hi Jack,
Sorry I just answer today but I have well received the parcel on Monday.
I'm very happy. Congratulation for this good job!
I have already distributed your business card to some of my friends who have seen them...
Wish you the best, and maybe you will have some news from me for a new order.
Regards
Cédric
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Dear Jack,
The latest order of paintings has just been delivered, and what can I say except "Wow! Fantastic!" - even after receiving so many other beautiful paintings produced by your company, I am quite amazed by the quality.
So thank you very much to your artists, and to you too - I'll be back soon to place my next order.
With kind regards, Marilyn
(November 13, 2009)
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Hello Jack
I would like to confirm safe receipt of the painting today.
The quality is absolutely fantastic and I am absolutely delighted
Thank you so much for a wonderful service throughout and I look forward to my next purchase with you
Regards
Saira
(November 11, 2009)
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Hello, Jack. I received the painting today and again, thank you. It turned out just beautiful.
I am very pleased with the results and will definitely be placing more orders in the near future.
I'll also tell my friends about your excellent service.
Thanks again,
Cliff
(Nevember 10, 2009)
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Dear Jack lee,
I've got it at last and just looked around the frames.It's great, marvelous quarity, their prices considered. And thank you for hanging hooks and canvas frames. they are very useful to me.
Sincerely yours.
S.Hirose
(November 9, 2009)
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Dear Jack Lee,
I received the shipment yesterday in good condition. I am satisfied with the
product and will consider further purchases with you in the future. Thanks,
Steve F.
(November 5, 2009)
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Dear Jack,
Just a note to tell you that I received my paintings this afternoon and I am absolutely delighted and thrilled with them! Please send my thanks to your artists. I shall be placing another order very soon (I have been choosing already!)
Thank you,
Kind regards,
Sarah B.
(November 3, 2009)
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we recieved the paintings today and are axtremly happy with them . we will be ordering more from you in the near future. Thank you again Wayne and Jo
(October 30, 2009)
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Dear Jack,
All the paintings arrived. And I just opened the package. I am so pleased with the results. They are all great. Thank you again for your professionalism, great service, and care.
You will definitely be hearing from me again.
Yours,
Max
(October 25, 2009)
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Dear Mr Jack Lee,
As requested on your letter I am emailing to inform youthat I have received my 3 paintings today. Thankyou very much for such a pleasant and easy sale, the picture are very nice and the postage and packaging were done very nicely as well.
Thankyou,
Sarabjit G.
(October 16, 2009)
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We received the painting today and LOVE it. The quality is wonderful and exceeds our expectations. Thank you so much. Please express our gratitude to your exceptional artists.
Mary and Eric G.
(October 14, 2009)
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Jack, just letting you know apintings have arrived safe and sound and all is well, we are very happy with the paintings, the feedback you have on your site is outstanding, but you live right up to it, look forward to doing more business wihen we get organised again, thanks
Ross T.
(October 14, 2009)
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Thank you Jack Lee.
The paintings arrived last night and they are beautiful. I’m absolutely thrilled with them. Can’t wait to hang them. Please thank your artists, let them know they have done some outstanding work. And all on the sizes that I specified. Thanks again, will get back to you next year.
Regards
Robyne G.
(October 10, 2009)
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Dear Jack
Thankyou for sending us the picture of me, you have done an outstanding job especially given the fact that the original photograph was old and deteriated .... crapy, sun and time damaged etc .
If you would like to use the images (photo and picture) to enhance your business please, feel free. I give my permission to use these images as a testomy of your companies unbeleivable work. Well done and thankyou.
Regards
Allison N.
(October 7,2009)
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Dear Mr. Lee: I received your painting two days ago. It was a very high quality reproduction and I am very pleased. The speed at which I received it was also remarkable. Thank you
Judy K
(October 2,2009)
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Jack: The paintings have arrived and, as usual, your artists have surpassed my expectations. Again they have translated my submissions into truly beautiful works of art. Thank you and please thank your staff for me. More to come!
Best,
John
John J.
WA
USA
(September 30, 2009)
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Dear Jack,
The painting arrived here this afternoon in good order, and they are all fine. They did a good and quick job overthere at your place.
Thanks also for the businesscards, nice to have something personal from you.
Middle October I go 2 month to Asia, Malysia and Bali and I will be back beginning of December, and then i will contact you.
All the best for now and kind regards from,
Dick O.
(September 25, 2009)
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Jack
Painting received – just what we wanted. Thanks for your help with this matter I will let everybody I know about the service you offer.
Once again many thanks
Mark M.
(Sept. 17, 2009)
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Hi Jack
The paintings arrived today.
Thank you very much I am very pleased with them and look forward to ordering again in the future.
Kind regards
Steve P.
(September 11, 2009)
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Good evening,Jack,
The painting arrived this morning. I am very very pleased with not only the quaility but also the service. Thank you very much and I shall most be on contact again.
Philip A.
(September 9,2009)
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Dear Jack,
I just received the paining and it looks great!
I'm sure I'll make more orders in the near future.
Best Regards,
Jaime S.
(Sept 2, 2009)
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Jack the lovely painting arrived today and we are thrilled. It is perfect.
Thank you so very much to everyone who worked on our order. We are so excited to receive the Tissot next. Very best regards, Cathy
(August 22,2009)
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